Boost your business and deliver unique, personalized experiences to every customer across all B2C channels
more channels, more opportunities, more sales.
More Technology,
Meet your challenges with Commerce Cloud B2B and D2C capabilities
Grow your revenue streams and scale quickly with flexible tools, automation, and Salesforce Einstein*Artificial intelligence.
Salesforce
Commerce Cloud
B2B
Implementation and Support
The solution B2B eCommerce enables a seamless self-service experience with all functionalities that business buyers demand.
Resources
B2B
Launch your Virtual Stores
Quickly adapt your brand to on-demand business models with seamless integration across applications, data and processes for a complete customer view.
Resources
B2B
Order management
Customized checkout process. Give every customer full control over their orders and transactions, including purchase history, tracking, access to invoices and more.
Resources
B2B
Guided Experiences
Offer business shoppers the same easy shopping experiences they enjoy in their personal lives. Anytime, anywhere, on any device.
Resources
B2B
Integration with CRM
Give your reps a real-time 360° view of buyers with sales, marketing, and service data. Log all of your account-level activities, opportunities, and cases.
Resources
B2B
Personalization
Use customization features and solve the requirements of B2B commerce. From layout to content, recurring orders to account hierarchies, contract pricing, catalogs and much more.
Resources
B2B
Artificial intelligence
Make tailored purchase recommendations for each customer in real time, without the need for a data scientist.